All custom/special orders cannot be returned or canceled as well as closeouts & items marked as non-returnable. Customers are responsible for all shipping costs to return an item unless item arrived damaged. (If product is not in new condition, or does not meet our return conditions, we may not be able to issue credit.Īfter we accept your return, the credit card originally used to place your order will be credited for the purchase price (and sales tax), minus any applicable shipping charges and restocking fees. All returned items must be returned in new, ready to sell condition with all original packaging, paperwork and parts included.Returns received without an approved Suburban RMA (Return Material Authorization) number will not be eligible for credit or refund, and will be offered to be returned to the customer at their shipping expense.Upon receipt of RMA number, simply ship the package back to Suburban Auto Seat Co, Inc.

The RMA number must be clearly visible on all returned items.In order to receive credit for your return the items: will be examined by our warehouse manager. All items returned to Suburban Auto Seat Co, Inc. All items must be returned within 5 days of RMA approval. In cases where items are returned in exchange for an alternative product, the 20% Restock fee will be waived. Returns are subject to a restock fee of 20% and shipping charges. Upon approval, a return authorization (RMA) number will be issued. Returns requested after this window cannot be processed. All returns must be made within 30 days of delivery date. Once an item has been installed in to an application/vehicle, it is no longer eligible for return.

School bus driver seat cushion